According to Cooley & Roach communication competence refers to the knowledge of effective and appropriate communication patterns and the ability to use and adapt that knowledge in various contexts. Key Points In simple terms, communication competency is defined as the capacity to recognize and apply effective and suitable communication patterns in a variety of situations. The characteristics of a competent communicator are the following: ​Competent communicators can predict what will be suitable and effective in a particular situation and adjust their conduct accordingly. ​Competent communicators can able to explore a number of interpretations and comprehend new information. ​Competent communicators are conscious of their own actions and thinking before acting. ​Competent communicators are mindful which can help them to understand other people's thoughts and feelings. ​​Thus, mindfulness, being receptive to new information and thinking before acting is the traits of a competent communicator.